Insurance & Payments

Dr. Jenkins accepts many common insurance plans, however if your insurance is from a state other than Ohio and/or is an HMO plan, it is strongly recommended you call your insurance company to verify whether are not we are part of their network.

Several plans were “closed” to any new physicians joining, so unfortunately there are several plans that we do NOT accept at this time. If we do not accept your insurance, many times we are still able to see you as an OUT-OF-NETWORK provider, which would likely include either a higher co-pay or higher portion of the bill that is your responsibility. Unfortunately, Medicaid patients are typically not allowed to see out-of-network providers due to federal insurance laws. 

Financial Policy

Co-pays and any outstanding balances will be collected at the time of check-in. We will bill your insurance company for you, then after your insurance company pays its portion of the bill, you will receive a statement for any remaining balance.

Starting on April 1, 2019, we will begin storing credit cards on file (securely encrypted and not visible to our staff). As a convenience for both of us, we will automatically charge your card 2 weeks after you receive your statement (will be printed on your statement). If you would prefer to pay with a different card, pay by check, or set up a flexible payment plan, please let us know when you receive your statement. You will not receive your statement until after your insurance has paid its portion of the bill.

E-Consult Visits

We do accept insurance for our e-consults. We recommend, however, that you check with your plan to make sure that e-visits (also known as telemedicine) are covered under your plan. After your visit, we will bill your insurance company, just like we would if you were seen in the office. Once they pay their portion of the bill, you will receive a statement and be responsible for any remaining balance (deductibles, co-insurance, co-pays, etc.). Per our financial policy, the credit card stored on file with us will be charged for this balance 2 weeks after you receive your statement.

Insurance Plans: Who We Accept & Who We Don’t

Accepted plans:
- Anthem/Blue Cross Blue Shield
- Blue Access - OH II-Tier 1
- Blue Access - OH I - Tier 1
- Blue Access / Access
- Blue Preferred Primary Plus / Primary Plus
- Blue Preferred Primary / Preferred Primary
- Blue Traditional / Traditional
- Medicare Advantage HMO
- Medicare Advantage PPO
- Pathway HMO
- Pathway X HMO
- Pathway Tiered Hospital
- Pathway X Tiered Hospital
- CareSource:
- MyCare Ohio
- CareSource Ohio Medicaid
- Cigna:
- Cigna OAP
- Cigna PPO
- Humana/ChoiceCare
- Medicare:
- Traditional Medicare
- Aetna Medicare Advantage Plan
- Anthem BC/BS Medicare Advantage HMO
- Anthem BC/BS Medicare Advantage PPO
- Bright Health Medicare Advantage Plan
- Humana Medicare Advantage Plan
- United Healthcare Medicare Advantage Plan
- Medical Mutual:
- Traditional
- Super Med Plus
- Super Med HMO
- HMO Health Ohio
- United Healthcare:
- Commercial healthcare plans (including the Oberlin Student Health insurance plan)
- United Healthcare Medicaid
- United Healthcare Medicare Advantage Plan

In progress / Coming Soon:
- Medical Mutual Mercy HMO

Plans that are NOT currently accepted:
Unfortunately, the companies listed below informed us they are NOT currently accepting new physicians into their network in our area, and thus we will NOT be able to accept the following plans in the near future (though we will be checking back every 3-6 months to see if they open their panels back up to new doctors).
- Aetna (except Aetna Medicare Advantage)
- Oscar ("Cleveland Clinic Insurance")
- Buckeye Health
- Molina